Privacy Policy

1. Introduction

Ledgerly ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our programs, website, and team. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This policy applies to all personal data collected through our website at ledgerlys.pro, our program registration processes, and any direct communications with Ledgerly staff.

For privacy-related enquiries, please contact: [email protected]

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: Full name, email address, phone number
• Program registration data: Program of interest, attendance records, payment details
• Communications: Messages submitted via our contact form or sent by email
• Technical data: IP address, browser type, pages visited, and session duration (via analytics cookies, if consent is given)

We do not collect sensitive personal data such as identification numbers, financial account details, or health information except where strictly required for program administration, with your explicit consent.

3. How We Collect Personal Data

Personal data is collected through the following means:

• The contact and enquiry form on our website
• Program registration processes (in-person or via email)
• Direct telephone and email communications
• Website cookies and analytics tools (with prior consent)

4. Legal Basis for Processing

Under PDPA 2010, we process your personal data based on the following lawful grounds:

• Consent: Where you have given clear consent for us to process your data (e.g., contact form submission, analytics cookies)
• Contractual necessity: To administer your program enrollment and deliver services you have requested
• Legitimate interest: To respond to enquiries and improve our educational offerings
• Legal compliance: Where required by Malaysian law

5. How We Use Your Personal Data

• To respond to your enquiries about our programs
• To process program registrations and communicate attendance details
• To send program materials and post-program resources
• To send updates about new program intakes (with your consent; unsubscribe available at any time)
• To analyse website usage and improve our content (with analytics consent only)
• To comply with applicable Malaysian legal requirements

We do not sell, rent, or share your personal data with third-party financial product providers. This is a core principle of how Ledgerly operates.

6. Data Sharing

We may share your personal data with limited third parties only where necessary:

• Payment processors: For handling program fees securely (they do not receive your full personal profile)
• Analytics providers: Such as Google Analytics, only if you have given cookie consent
• Legal authorities: Where required by Malaysian law or court order

7. Data Retention

We retain personal data for the following periods:

• Contact enquiries not resulting in enrollment: 12 months
• Program participant records: 5 years from program completion (for legal and administrative purposes)
• Financial transaction records: 7 years as required under Malaysian financial regulations
• Analytics data: 26 months (in line with standard analytics tool configurations)

8. Data Protection Measures

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for data transmitted via our website
• Access controls limiting personal data access to authorised staff only
• Regular review of data handling practices
• Secure disposal of data once retention periods expire

In the event of a personal data breach that poses a risk to your rights, we will notify affected individuals as required under applicable Malaysian law.

9. Cookies

Our website uses cookies to function and to improve user experience. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Your Rights Under PDPA 2010

As a data subject under Malaysian law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right of correction: Request correction of inaccurate or incomplete data
• Right to withdraw consent: Withdraw consent for processing where consent was the legal basis
• Right to limit processing: Request that we cease using your data for direct marketing
• Right to lodge a complaint: With the Department of Personal Data Protection (JPDP) Malaysia

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days of receiving your request.

11. Children's Privacy

Our programs and website are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a person under 18, please contact us immediately at [email protected].

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. The "Last Updated" date at the top of this page reflects when the most recent changes were made. Continued use of our services after any update constitutes acceptance of the revised policy.

14. Contact Information